Solia Terms of Service

Version 1.0 — last updated 2026-08-17. Effective upon first in-app acceptance.

1. Who we are and what these Terms cover

Solia (the “App” or “Service”) is a personal life-planning application: you schedule your day, track workouts and meals, and receive AI-generated coaching reports, scores, and rankings.

The Service is operated by Solia (“we”, “us”), currently an unincorporated business operated by [OPERATOR LEGAL NAME], based in Ontario, Canada. We plan to incorporate; when that happens, these Terms (and your data) will be assigned to the incorporated entity, and we will notify you and update these Terms. Contact: legal@getsolia.com.

By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old to use Solia. By creating an account you represent that you are 16 or older and that the birthdate you provide is accurate. We may suspend or delete accounts we reasonably believe belong to users under 16.

3. Your account

• You are responsible for the accuracy of the information you provide and for activity that occurs under your account.
• Sign-in is provided through third-party authentication (currently Google and Apple). Keep your sign-in method secure; we are not liable for losses caused by unauthorized use of your credentials.
• One account per person. Do not impersonate others or misrepresent your identity in your username or profile.
• Usernames are subject to availability and our naming rules; we may reclaim usernames that violate these Terms.

4. License

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for your personal, non-commercial use, subject to these Terms and (for iOS) the Apple App Store Usage Rules. All rights not expressly granted are reserved. The App, including its design, code, branding, and content we create, belongs to Solia or its licensors.

5. AI-generated content — important disclosure

Coaching reports, scores, suggestions, targets, rankings, meal-photo estimates, and agent responses are generated by artificial intelligence. They are automated interpretations of the data you provide. You acknowledge that:

• AI outputs may be inaccurate, incomplete, or inappropriate for your situation, and can change from day to day for similar inputs.
• AI outputs are not professional advice of any kind — not medical, nutritional, psychological, financial, or legal advice.
• Scores, grades, tiers, and match results are for motivation and entertainment; they are not assessments of your worth, health, or abilities.
• You remain solely responsible for decisions you make based on AI outputs.

6. Health and fitness disclaimer

The Service includes fitness, nutrition, sleep, and body-weight features. Solia is not a medical device and provides no medical advice. The full Health Disclaimer is part of these Terms. In short: consult a qualified professional before beginning or changing an exercise or nutrition program; stop any activity that causes pain or distress; do not use the Service to manage a medical condition or an eating disorder; calorie and macro figures are estimates. If you are in crisis or experiencing a medical emergency, contact local emergency services — the Service is not monitored and cannot help you.

7. Your content

• What it is: content you create in the Service — schedule blocks, goals, notes, templates, photos (meals, workouts, stories, avatar), voice commands, bug reports, and profile details.
• You own it. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, display, and transmit your content solely to operate and improve the Service (including processing through the AI providers described in the Privacy Policy). This license ends when the content or your account is deleted, except where retention is required by law or for backups for a limited period.
• Social visibility: stories and activity you share are visible to your approved followers (instantly for public accounts) per the Privacy Policy. You are responsible for what you share.
• Leaderboards: by using the Service, your username, rank, tier, scores, and match results are visible to other users. Leaderboard participation is automatic (see Privacy Policy).
• You represent that your content does not violate law or third-party rights, and is not content you lack the right to share.

8. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in violation of these Terms;
• post or transmit content that is illegal, infringing, hateful, harassing, sexually exploitative, or that endangers any person;
• attempt to access other users’ data, probe or circumvent security or rate limits, or abuse API budgets;
• attempt to manipulate AI outputs, scores, or leaderboards through deceptive inputs (e.g., prompt-injection text in block titles or notes) or automated traffic;
• reverse engineer, decompile, scrape, or copy the Service except where law permits despite this restriction;
• resell, sublicense, or provide the Service to third parties, or use it to build a competing product;
• upload malicious code or interfere with the Service’s operation.

We may remove content, throttle usage, and suspend or terminate accounts for violations.

9. Fees and subscriptions

The Service is currently free during testing. We plan to introduce paid subscriptions. When we do:

• Pricing, billing period, and included features will be shown clearly before you pay.
• Auto-renewal: subscriptions renew automatically until cancelled. You can cancel at any time, effective at the end of the current billing period.
• Where you buy governs how you cancel and get refunds: purchases made through Apple’s In-App Purchase are managed and refunded through your Apple account and Apple’s terms; purchases made on our website through our payment processor (planned: Stripe) are managed through your Solia account and refunded per the refund terms shown at purchase and applicable consumer law.
• Price changes apply to subsequent billing periods only, with advance notice and — where required — your consent.
• We do not store full payment card numbers; payment processing is handled by Apple or Stripe.
• Statutory rights: if you are a consumer in a jurisdiction with mandatory withdrawal/cooling-off rights for digital purchases (e.g., the EU/UK 14-day right), those rights apply to website purchases as presented at checkout, and nothing in these Terms limits them.
• Introducing fees will not remove access to your existing data. If a previously free feature becomes paid, we will give reasonable notice.
• These Terms will be updated (with re-acceptance) when subscriptions launch.

10. Third-party services

The Service depends on third parties, including Supabase (hosting), OpenAI (AI processing), Google (sign-in), Apple/Google (app distribution, notifications), Expo (push routing), and — when payments launch — Apple In-App Purchase and/or Stripe. Your use of features they power may also be subject to their terms. We are not responsible for third-party services we do not control, but we choose processors as described in the Privacy Policy.

11. Termination

• By you: delete your account at any time in-app (Profile → Delete account). Deletion removes your data as described in the Privacy Policy. You may also deactivate your account temporarily.
• By us: we may suspend or terminate your account for material or repeated violations of these Terms, for suspected abuse or fraud, if required by law, or if we discontinue the Service. Where practical we will give notice and a chance to export or review your data.
• Sections that by their nature should survive termination (ownership, disclaimers, liability limits, disputes) survive.

12. Service changes and availability

Solia is under active development, and during the testing period especially, features may change, break, or be removed, and data structures may be migrated. We may modify or discontinue any part of the Service. We do not guarantee uninterrupted availability, and scheduled reports, notifications, and scores may occasionally fail or be delayed.

13. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, accuracy, and non-infringement. We do not warrant that the Service, or any AI output, will be accurate, reliable, or error-free. Nothing in these Terms excludes warranties, conditions, or guarantees that applicable consumer protection law (including Canadian provincial consumer protection legislation) does not allow to be excluded.

14. Limitation of liability

To the maximum extent permitted by applicable law: (a) we are not liable for indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, data, goodwill, or health outcomes, arising from your use of or inability to use the Service, including reliance on AI-generated content; and (b) our total aggregate liability for all claims relating to the Service is limited to the greater of CAD $50 and the amounts you paid us in the 12 months before the claim arose. These limits do not apply to liability that cannot be limited by law, including under applicable consumer protection legislation, or to damages caused by our gross negligence or willful misconduct.

15. Indemnity

To the extent permitted by law, you will indemnify us against third-party claims arising from your content, your violation of these Terms, or your violation of law or third-party rights — except to the extent caused by our own breach or negligence.

16. Apple App Store terms (iOS users)

If you obtained the App through the Apple App Store:

• These Terms are between you and Solia only — not Apple. Apple is not responsible for the App or its content.
• Your license is limited to use on Apple-branded products you own or control, per the App Store Usage Rules (except App content may be accessed by other accounts via Family Sharing or volume purchasing where offered).
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other warranty claims are our responsibility.
• Solia, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims of legal or regulatory non-compliance, and consumer protection claims.
• In the event of any third-party claim that the App infringes intellectual property rights, Solia, not Apple, is responsible for its investigation, defense, settlement, and discharge.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated a “terrorist supporting” country, and are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms of agreement when using the App.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Changes to these Terms

We may update these Terms as the Service evolves. For material changes we will notify you in-app and require re-acceptance before continued use; the version and date at the top always identify the current Terms. Continued use after non-material updates constitutes acceptance.

18. Governing law and disputes

These Terms are governed by the laws of Ontario, Canada, and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Disputes will be resolved in the courts of Ontario, and you and we each attorn to their jurisdiction — except that nothing prevents either party from seeking relief in small claims court, and if you are a consumer, nothing in this section deprives you of the protection of mandatory consumer law or venue rules of the place where you live.

19. General

If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms plus the Privacy Policy and Health Disclaimer are the entire agreement between you and us regarding the Service. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with incorporation, merger, or sale, with notice to you.

20. Contact

Solia — [OPERATOR LEGAL NAME] Ontario, Canada legal@getsolia.com